Privacy Policy

1. Who We Are

Artesia Concrete & Masonry is a local masonry contractor based in Artesia, CA. Our website address is artesiaconcreteandmasonry.com. You can reach us at projects@artesiaconcreteandmasonry.com.

2. Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically when you visit our website.

Information you provide

When you fill out our contact form or call us, you may provide your name, phone number, email address, and a description of your project. We use this information only to respond to your inquiry and follow up on your project.

Information collected automatically

Like most websites, ours collects basic technical data when you visit - such as your browser type, device type, pages visited, and the source that brought you to our site. This data is collected through cookies and standard analytics tools. We use this information to understand how visitors use our site and to improve it over time.

3. Cookies

Our website uses cookies - small text files stored on your device - to help the site function properly and to gather analytics data. Cookies do not contain personal identifying information on their own.

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of our site may not work as intended. We do not use cookies to serve advertising or to track you across other websites.

4. How We Use Your Information

We use the information we collect to:

• Respond to your questions and requests
• Schedule and follow up on project estimates
• Communicate about work we are performing or have performed for you
• Improve our website and understand how visitors use it
• Comply with legal obligations if required

We do not sell, rent, or trade your personal information to any third party. We do not use your contact information to send marketing emails or newsletters unless you have specifically asked us to.

5. Third-Party Services

Our website uses a small number of third-party tools to operate effectively. These may include:

• Analytics tools (such as Google Analytics) to understand site traffic and visitor behavior
• A form provider to receive contact form submissions
• Google Maps to display our office location

Each of these third-party providers has its own privacy policy governing how they handle data. We encourage you to review those policies if you have questions about how your data is handled by these services.

6. Data Retention

We retain contact information for as long as it is relevant to your project and our business relationship, or as required by law. If you would like us to delete information you have provided, please contact us at projects@artesiaconcreteandmasonry.com and we will respond within a reasonable time.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of any marketing communications

To exercise any of these rights, contact us at projects@artesiaconcreteandmasonry.com. We will respond to your request within 30 days.

8. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption for all data transmitted between your browser and our site. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have any questions or concerns about this privacy policy or how we handle your information, please reach out: